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Start Windows and log on as Administrators or Power Users. When using a driver downloaded from the Internet After downloading the driver from the Internet, extract the file(s) to a folder of your choice. From the [Start] menu, point to [Settings], then click [Printers]. In the Printer folder double click [Add Printer],and click "Next >".
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Follow the Wizard guidance and select a printer connection method (My Computer or Network Printer Server / Local or Network Printer), then click "Next >" to continue.
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The following explanation applies when the user has selected a [Local] connection method. To install the downloaded driver, click [Have Disk] then [Browse] to locate the folder where you had extracted the downloaded driver, from this folder select Disk 1, then click "OK". When installing the driver using a CD-ROM, click [Have Disk] button in "Manufacturers:" / "Printers:" window.
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Insert the CD-ROM into the CD ROM Drive, enter the path (e.g. D:\DRIVERS\RPCS\WIN2K_XP_Server2003\DISK1\) of the designated Drive then click "OK". (You can also navigate to the Drive by clicking the [Browse] button).
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Select the printer to use. After selecting, click "Next >".
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Specify printer name. And if you want to use installed printer as the default printer, check "Yes". After specifying, click "Next >".
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If you want to share installed printer with other network users, indicate and set sharing. After above, click "Next >".
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Print test page to confirm that the printer is set up properly. Check on "Yes(recommended)" , then click "Finish", and finally , the installation is completed.
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Start Windows and select the printer icon in Printers folder, then click "File"-"Delete" and delete the printer.
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Restart PC.
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Install new version of RPCS printer driver with the same step as "(1): Installing RPCS printer driver at the first time." See "Installation steps for Windows 2000/XP/Server2003/Vista/Server2008 drivers"
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* | With RPCS printer driver, the drivers of different versions can't be used together. |
* | If "Print Settings" screen doesn't look normal after installation, delete the driver with the procedure of(2) and reinstall the driver. |
* | Do not extract CD-ROM before the installation is finished. Or else, system error might occur. |
* | SmartDeviceMonitor for Client cannot be run on Windows x64. Therefore, bi-directional network communication is only available with the 32-bit driver. |
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The CD-ROM installer causes the Spooler service to temporarily stop. We do not recommend using the CD-ROM installer on a member server of a Microsoft cluster environment because other services that rely on the Spooler might also stop causing a failover to occur. Instead, the Add Printer Wizard should be used. If this is done, the Spooler service will not stop. |
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Existing RPCS drivers Print Processor settings will return to default(RPCSPRN) if a new RPCS driver is installed from CD-ROM. |
Please refer Help screen for the contents and details of each on-screen setup items of the printer driver.
(1)Limitation/Notes in using with each operating system
See Supported Environments.
(2)Limitation/Notes in using with each application
Application | Microsoft Office XP |
Operating Systems | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details | 1. In Diagram Gallery - VennDiagram, the outlines for DoubleOutline setting in Diagram Style Gallery might not be printed properly when using a resolution of 1200 dpi. |
Application | Microsoft Word |
Operating Systems | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details |
1. When printing more than two copies, if "Collate" in the "Print" dialog is enabled, printed result will be incorrect. Please make sure to disable "Collate" before printing.
2. When printing with Word Ver6.0/7.0 from this driver, if other applicaitons are open, memory insufficiency might occur.
3. When printing a document that contains an object created by another application, the right side of the object might be cut off. 4. Character spacing of header might be different depending on the resolution. 5. When printing with "Layout" or "Reduce/Enlarge, if "Reduce automatically to fit A4/Letter" is enabled from "Options.." in the "Print" dialog, the document might not printed correctly. Please start printing after disabling this option. 6. When printing with Watermark, if "Collate" is set with more than two copies and "First page only" is specified, Watermark will not print on the first page from the second copy. To print Watermark on all copies, please print after disabling "Collate". 7. If "Outline" is selected for "Font" in "Format" menu, the character might not be printed correctly. |
Application | Microsoft Excel |
Operating Systems | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details |
1. Colored extra thin line made with "Autoshapes" might not be printed.
2. With Excel Ver5.0 or earlier, Paper size and Orientation set in "Page Setup..." will not reflected to this driver correctly. If you don't have Excel version later than 5.0, please use PCL 6 driver. 3. It will be necessary to disable the check box for "Return to [Normal Print] after the current [Locked Print] print job" in Printer Configuration when making mutiple prints in Locked Print. 4. When print settings between each sheet differ, print settings from one job to the next might not be reflected even when "Increase auto-keep settings for applications" is selected from the "Advanced Options" tab in [Printer Properties]. |
Application | Microsoft PowerPoint |
Operating Systems | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details | 1. Outline characters might be printed with the background color filled in. To print outline characters properly, disable the "Print in black and white" check box at the lower-left in [Printer Properties]. |
Application | Microsoft Access |
Operating Systems | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details |
1. When creating new database by using a template file from Database Wizard, if this printer is set as the default printer, application error might occur. If this occurs, please change the default printer to another printer. 2. Line thickness might be printed out differently from the document depending on the print position.
3. If "Spool data format" is set to "EMF", the document might not be printed. |
Application | Adobe PageMaker |
Operating Systems | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details |
1. Paper size you set in "Document Setup" is not reflected to the driver. Please check the paper size you set in the driver matches "Document Setup". 2. When printing A6/B6 size, the document is not printed correctly. |
Application | Adobe Illustrator |
Operating Systems | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details |
1. Some images might not be printed. 2. When printing at 1200dpi resolution, if the image is converted by application, the document might not be printed correctly. |
Application | Adobe Acrobat |
Operating Systems | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details |
1. Some frames displayed on the screen might not be printed. 2. Depending on the resolution setting for your driver, some image data such as photographs displayed on the screen might not be printed correctly. |
Application | Lotus WordPro |
Operating Systems | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details |
1. When printing the document which is not attached with grid lines, tray setting becomes invalid. 2. Decorative lines of frames might not be printed. 3. Print results of shaded patterns might vary according to paper orientation in the paper source tray. |
Application | Lotus Freelance |
Operating Systems | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details | 1. The changes made in [Printer Properties] are not reflected. Set print conditions from "Document Defaults" of the driver before start application. |
Application | Lotus Notes |
Operating System | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details | 1. Both "Copies" settings on the application and the driver have effect, therefore, the output numbers of copies become the multiplied number of them. Please set "Copies" either from the application, or from the driver. |
Application | Microsoft Internet Explorer |
Operating System | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details | 1. Depending on the combination of versions of Windows and Microsoft Internet Explorer, when printing more than two copies, Collate setting might have no effect and the document might be printed in page order (P1, P1, P2, P2 ...). |
Application | CorelDRAW 8 |
Operating System | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details | 1. The printer driver dialog opened from CorelDRAW 8 might show unreadable characters, due to a problem in CorelDRAW 8. You can not enter the number of copies greater than 9 in the printer driver dialog opened from CorelDRAW 8, due to a problem in CorelDRAW 8. To print more than 9 copies, set the number of copies in the CorelDRAW 8's print dialog. |
Application | Corel Wordperfect |
Operating System | Windows2000, WindowsXP, WindowsServer2003, Windows Vista, Windows Server 2008 |
Details | 1. Depending on the version of Corel Wordperfect, Booklet printing will be unavailable. |
(3)Limitation/Notes in printing
-1. |
[IC Card Authentication] |
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When using IC Cards for authentication, performing authentication is needed for both viewing Print Previews and printing.
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[Unauthorized Copy Prevention] |
* | When printing using "Unauthorized copy prevention" and selecting "Repeat", the document might not be printed correctly. (This might vary according to font type). To avoid this problem, widen the spaces between the lines beforehand. |
* | The Mask pattern will not be printed when selecting "Text Only" for "Unauthorized copy prevention". To print the mask pattern, disable the "Text only" check box. |
* | When using "Outline" for the "Unauthorized copy prevention" function, it will be also necessary to select "Reverse patterns: text/background". |
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Depending on the combination of text and font settings for "Unauthorized copy prevention", text might not be printed.
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[Windows functions] |
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If virtual memory on a Windows operating system is set lower than usual , insufficient memory errors will occur and drawing operations in applications or printer drivers will not perform properly. Documents might not print correctly or the following problems might occur: - Application errors. - Printing discontinues without warning. - "Command Error" appears on the display panel of the printer and printing discontinues. Increase the memory setting for virtual memory, and then start printng. If this is not helpful, add additional memory to the computer. |
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For Windows 2000/XP or higher, "_rpcs" directory will be created in the drive which contains the Windows directory (e.g. If the Windows directory is C:\Windows, then C:\_rpcs\ will be created.). This directory will be created in a hidden folder. For Windows Vista and Server 2003, etc. "_rpcs" directory might be created in %USERPROFILE%. |
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If a Separator Page of Windows is selected, some documents might not print as expected. In Chinese (Traditional Chinese/Simplified Chinese) OS, following problems might occur when printing Watermark character with combining 2-byte system code character (e.g Chinese character) and 1-byte system code font(e.g. Arial, Times New Roman, etc.): * Unable to print out as specified setting. * Incorrect preview is shown in preview icon on the left side of "Edit" tab. To solve this problem, please select 2-byte system font for Watermark when printing 2-byte code character. |
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When multiple users log on a computer with "fast user switching" in Windows XP environment, the following functions might be overwritten to the printer driver setting by the latest user. Please make sure whether each function of the printer driver is set correctly before printing. |
-4. |
[Print Preview] |
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If printer icon name is changed in the Printer folder, the preview might not be displayed in the Print Preview screen. If this occurs, please open [Printer Properties] of the printer that you have changed, then click "OK" and close it. |
* | The setting for "Copies" will be invalid when selecting "Slip sheet". This setting will also be invalid when printing from "Display Preview and Print screen" in "Utilities". |
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When printing from the Print Preview function, if the checkbox "Print as bitmap" in User Settings on the Print Quality tab is selected, documents might not be printed properly. If this occurs, please disable "Display Preview and Print screen" or the "Print as bitmap" checkbox. |
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When printing from the Print Preview function, if the "Spool data in EMF format" checkbox in Misc. tab is selected, documents might not be printed properly. If this occurs, please disable "Display Preview and Print screen" or the "Spool data in EMF format" checkbox. |
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Depending on the printer model, "Preview" might not display correctly on earlier versions of DeskTopBinder series or SmartDeviceMonitor for Client. If "Preview" does not display correctly on your printer model, please install the latest DeskTopBinder Professional/DeskTopBinder Lite or SmartDeviceMonitor for Client. |
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Disabling "Display this dialog box before printing" from within the Preview and Print dialogue might have no effect. The Preview and Print dialogue will continue to be displayed for subsequent jobs even after it has been disabled. To stop Preview and Print from being displayed, please disable "Display this dialog box before printing" from within the RPCS driver ([Printer Properties] > [Printing Preferences] > [Utilities]). |
-5. |
[Particular products] |
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When using the port for SmartDeviceMonitor for Client or Network Connection Utility, you might not print Help correctly from the following screen. Click "Help" from [Printer Properties] > [Ports] > [Configure LPT Port] dialog in [Printers] window. |
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If the "Duplex/Booklet" checkbox is enabled in the Preview and print dialogue of DeskTopBinder Professional/DeskTopBinder Lite, the "Header/Footer/Adjust image position/Binding margins" checkbox under the Edit tab in RPCS Printing Preferences will be enabled automatically. It can be disabled manually, but this is not necessary as this setting will not have any effect on the job.
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-6. |
[Fonts/Texts] |
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When printing watermark text using large font, printing might take longer. The time is reduced by changing the font size for watermark text smaller. |
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If "Adobe Type Manager" is installed, some fonts might not be printed depending on font type. If this occurs, make following settings with "Adobe Type Manager". 1. Start "Adobe Type Manager". 2. Click [Settings] tab and push "Advanced" button, then open [Advanced Settings] window. 3. Enable "Print Fonts as Graphics" checkbox in [Advanced Settings] window. |
* | If the printer driver language differs from that of the Operating System, characters might not be printed properly or the characters on the printer driver might not be displayed properly. |
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Characters might not be printed correctly when using "Direct. Mag." function in [Reduce/Enlarge].
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[Bi-directional communication] |
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Bi-directional communication is only supported on TCP/IP ports (standard TCP/IP, SmartDeviceMonitor) and local ports (LPT/USB). If priniting via another port type, please manually configure the Accessories and Paper Source Tray settings. |
-8. |
[CMYK used for Black and White Documents] |
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Black and White documents might be printed in full color (CMYK). To ensure that the job prints using pure Black (K), please change the color mode to "Black and White" or "Monochrome". |
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Additional Page Count in Duplex Printing An extra page is added to the end of odd-paged duplex jobs. The added page might be incremented in the printer's counter. |
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Depending on amount of the memory installed on your computer, printing might take longer from an application. Also, an operating system running on insufficient memory might cause an application to discontinue printing. |
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General protection violation error might occur depending on the specific environments and the type of the printed data. |
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Part of data might not be printed correctly, depending on the display driver to use. |
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If the document size is reduced with the printer driver's scaling function, part of data might not be printed correctly depending on the application. |
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Printed result of Gray patterns might be different from that on the screen, depending on the application. |
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Part of image data on the screen might not be printed depending on the application. |
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Depending on the application, there is a possibility that print settings made on the Print Setting screen of an application will be lost after printing. Therefore, make sure to specify or confirm print settings before printing. |
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When printing documents containing a mixture of landscape and portrait pages, printing might not perform as expected if "document orientation" selected in [File] > [Printer Properties] is not consistent with that of the first page, or even if each page's paper orientation is set properly. In such a case, change "document orientation" set in [File] > [Printer Properties], according to that of the first page. |
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When printing in an application other than Excel, if "Increase auto-keep settings for applications" is selected on the [Advanced Options] tab in [Printer Properties], print settings might not be reflected correctly. If this occurs, disable "Increase auto-keep settings for applications". |
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Inclination of the object in vertical format might be the same with in horizontal format. |
* | When printing with "Layout" or "Reduce/Enlarge", line thickness might be different depending on the drawing position. |
* | In using the printer driver of cross platform, make sure to set up the alternate driver to server before the client loads the printer driver. |
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Paper types that must be set in a unique direction in the tray (opposite direction than usual), such as envelopes or prepunched paper, might be printed in 180 degree rotation. To change the direction, please use "Rotated by 180 degrees" in the [Misc.] tab. Also when printing documents containing a mixture of landscape and portrait pages, pages might be printed in 180 degree rotation. In such a case, please use "Mixed Original Orientations" in the [Printer Configuration] dialog box. |
* | To print more than two copies in page order (P1, P1, P2, P2 ...) without using "Collate", open [Print Settings] screen from [Printers] window, and click [Finishing] tab, then disable "Collate". |
* | When printing 3 sets of a 2-page document, if collate function is specified on the application, data of 6 pages might be passed to the printer. In this case, if "Staple" is enabled in the printer driver screen, 6 pages are stapled together. To staple each set of copies, please disable collate on the application. |
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When selecting "Color" from "Clolor/ Black and White" setting in the [Setup] Tab, black and white document might be printed as a color job, depending on application or data. In order to print a document in black and white, select "Black and White" in "Clolor/ Black and White" setting. |
* | It is impossible to print from Microsoft Office binder. |
* | Remote Install is not available. |
* | In the function for "Adjust photographs", adjustment for image data will not performed effectively for images other than on overexposed or underexposed images. |
* | When using "Adjust photographs" function, the adjustment function might not work correctly depending on the image data. |
* | When the colors of a printed document contain various unintended shades, go to [Color profile] tab in [Print Quality] > [User Settings] and match each component with the same color profile. |
* | If your printer driver has a long Printer or Port name, the application might suddenly terminate when the printer is selected or when printing has started. To avoid this, make sure to shorten the Printer or Port name of the printer driver beforehand. |
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Images of large data size or high resolution might not be printed properly due to insufficient memory. If the resolution is set to 1200 dpi , try changing the resolution to 600 dpi. |
* | In certain instances [Job Type] might suddenly be cancelled during a print job, this might be due to the fact that print job data is separated into segments when being sent to the printer driver. If this occurs, disable the "Return to Normal Print" check box in [Printer Configuration] before beginning the print process. |
* | Changing the printer name will reset all the custom icon settings to the default. |
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When performing continuous or multiple print jobs in a Bluetooth environment on Windows XP SP2, pages/copies following the first page/copy might not be printed. To avoid this problem, print each page/copy individually leaving a brief time interval between each one. |
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Depending on your printer model, usage of the functions Toner saving and Smoothing might only be available if they are set separately and not at the same time. |
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For printer models that support the Limitation Settings function, if functions are limited using this in the [Advanced Options] tab, custom settings that had been previously created might not be loaded correctly. To avoid this problem please set Limitation Settings before creating Custom settings. |
* | For printers with "Crops" function, when using the "Crops" function, crops might not be printed if the original size is the same as the printout size or when the full area of the page is used for imposition. |
* | Depending on the version of Corel Wordperfect, Booklet printing will be unavailable. |
* | For printer models that support "Cover sheet" and "Chaptering", "Cover sheet" and "Chaptering" can be set on the first page at the same time, but Cover sheet will be printed on one side only. |
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Depending on your printer model, printing might take longer if the paper orientation in the source tray is different from the document orientation. The time might be reduced by selecting "Shift load to driver" for the "Job Load Distribution" setting in Printer Configuration. |
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Depending on the operating environment, the "Web Image Monitor" button in the driver might not work. This will only affect drivers that connect to WIM using IPv6 and support this feature. |
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Some driver functions will be grayed-out in Windows Terminal Services and Citrix XenApp (formerly Citrix Presentation Server/MetaFrame). |
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Parts of large jobs might be missing from printouts. |
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Some accessories settings will not be inherited from the client. * |
Large jobs might not print correctly due to bandwidth limitations. |
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Printer driver replication might not work correctly with Citrix XenApp (formerly Citrix Presentation Server/MetaFrame). If this happens, we suggest you to install the printer driver on each server by yourself. |
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The following features might not work correctly with spooled EMF jobs.
- Watermark/Overlay - Custom Paper Sizes - Chaptering - Return To Normal Print |
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Spooled EMF jobs of the following job types will be reset.
- Sample Print - Locked Print - Hold Print - Stored Print - Store and Normal Print - Send to Document Server Note: The available job types will depend on the device model. |
For Windows 32 bit: "Enable advanced printing features" in Printer Properties -> Advanced tab is enable. (Enabled by default) -AND- "Spool data in EMF format" in Printer Properties -> Printing Preferences -> ( Add/Change custom settings) -> Misc. tab is enable. (Disabled by default) For Windows x64 "Enable advanced printing features" in Printer Properties -> Advanced tab is enable. (Enabled by default) Note: The data will be spooled as a RAW data if any of the above settings is disabled. |
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RAW data cannot be created correctly from 32 bit applications on a Windows x64 OS. All jobs originating from 32bit applications should be spooled as EMF data by the driver. Please refer to "(5) Limitation for the Printing of EMF Jobs" to ensure that all jobs are spooled as EMF data. |
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Windows Vista does not support the help format used in previous versions of Windows. Please download the legacy help application WinHlp32.exe from Microsoft. If help is clicked on a driver that doesn't have the Vista help modules, a prompt will be displayed with a link to WinHlp32.exe. |