FAQ
Which EHR vendors can ndd integrate with?
ndd can integrate with any EHR vendor that can support a bi-directional HL7 orders/results lab interface.
What kind of integration options does ndd offer?
ndd offers a file-based integration utilizing an SFTP or network-based location for file communication with an EHR vendor. HL7 is the standard data structure that ndd utilizes but can support other data formats as well. The use of other interface engines can be utilized to complete an integration project.
What is the process for integrating your software with our existing systems?
The first step for an integration project is to complete the EMR integration request form here: https://nddmed.com/f/emr. An integration specialist will then reach out to you with the next steps.
How long does the integration process typically take?
Duration depends on the IT team of the facility. The ndd side of the integration process can be completed within a few hours for standard integrations. EasyOne Connect software is simply configured to point to the SFTP or network-based location where files are being placed.
How does ndd ensure that data is securely transferred during integration?
EasyOne Connect software utilizes AES 256 encryption. SFTP has its own security protocols built into it. If a network-based location is utilized, it will follow the protocols of the facility.
Can patient data and test results be accessed across multiple laptops and desktops within a clinic?
Yes, EasyOne Connect offers an optional centralized patient database feature, enabling seamless access to patient orders and results across all instances of the software, irrespective of physical location. Customers can leverage their on-premise SQL servers or MS Azure environments to ensure data accessibility and consistency.
Does ndd offer user management within the software?
EasyOne Connect provides flexible options for managing users and their access. User accounts can be created and managed directly within EasyOne Connect for simple permission control. For more advanced management, the software supports integration with Active Directory for using your existing directory service accounts, groups, and permissions. EasyOne Connect also supports optional single sign-on (SSO) capability. If you would like to review the Active Directory Application Note, please contact [email protected].
Can ndd provide examples of successful integration with other clients?
ndd has integrated with all major vendors and can provide examples of successful integrations with various healthcare providers and organizations. You can contact our integration department via email at [email protected] for more information.
How does ndd handle updates and maintenance to the integration?
ndd does not handle the maintenance and upgrades as the software is installed locally on the client’s machine. We do, however, offer a silent installer package that our support team can assist you with. This silent installer can be executed via a script through active directory commands depending on your facility. It is the responsibility of the facility to implement any future updates. There is no licensing fee associated with the software and/or the updates.
Are there any additional costs associated with integration?
ndd does not charge for standard integration. In the event custom development is needed, ndd will provide a statement of work before a project begins. Almost all EHR vendors will charge a fee that the client is responsible for.
What are the HL7 specifications?
HL7 specifications can be found here.
What are the database options?
- Local SQLite file-based database.
- On-premise Microsoft SQL Server database.
- Azure cloud-hosted Microsoft SQL Server database.
Please see the application note for additional information.
Who is responsible for setting up and hosting the SFTP and/or network-based location?
The facility is responsible for setting up and hosting either option. ndd requires a username and password if using an SFTP environment.
What results are received in the HL7 message?
The result HL7 message will consist of a combination of discrete results and an embedded base64 PDF attachment for the PFT report. If you prefer, we also offer the option of including a reference link instead of the embedded PDF.
Is a server required?
No, a server is not required.
What kind of support does ndd offer during and after the integration process?
You can schedule a meeting with an integration engineer from 8 a.m. to 5 p.m. ET Monday through Friday. ndd can accommodate meetings outside of that timeframe if planned accordingly. The integration team can be reached via email at [email protected]. The support team can also be reached via email at [email protected] or by phone at (978) 470-0923.
What is the difference between the EasyOne Pro and Pro LAB?
The EasyOne Pro LAB is exactly the same as the EasyOne Pro, except that it has the capability to perform the multi-breath washout (MBW) test. This test requires additional sensors and the use of 100% Oxygen.
Can I reuse the Spirette mouthpiece?
The Spirette mouthpieces are single-use only and disposable.
Can I wash/disinfect the Spirette mouthpiece?
To avoid cross contamination the Spirette mouthpiece is recommended to be used only once. Washing / disinfection of the Spirette mouthpiece might damage sensitive parts, which may compromise the test results and the safe avoidance of cross contamination.
Can I use any breathing tube on the market for testing, as long as it fits into the sensor?
As a crucial component of the TrueFlow technology, the measurement accuracy is also ensured by the ndd Spirettes/EasyOne FlowTubes, which are precision-manufactured and undergo stringent quality inspections. Therefore we highly recommend using the original ndd Spirette/EasyOne FlowTube to fully benefit from the TrueFlow technology.
How do I connect a filter to the EasyOne Pro/LAB?
To add a filter (2) to the EasyOne Pro, insert the (1) Spirette FA Pro/LAB into the EasyOne Pro handle. Then attach the filter to the Spirette FA Pro/LAB, as shown in the diagram below. If you have questions about how to connect or use ndd filters, please contact ndd customer support in North America at [email protected] and internationally at [email protected].
Can I reuse the EasyOne FlowTube mouthpiece?
The ndd EasyOne FlowTube mouthpiece is a single-patient use product.
Can I wash/disinfect the EasyOne FlowTube mouthpiece?
To avoid cross contamination, we recommend using ndd’s FlowTube only once. Washing / disinfecting the EasyOne FlowTube mouthpiece might damage sensitive parts, which may compromise test results and safe avoidance of cross contamination.
Can I use any breathing tube on the market for testing, as long as it fits into the sensor?
As a crucial component of the TrueFlow technology, the measurement accuracy is also ensured by the ndd EasyOne FlowTube, which is precision-manufactured and undergoes stringent quality inspections. Therefore we highly recommend using the original ndd EasyOne FlowTube to fully benefit from the TrueFlow technology.
What ndd products is the EasyOne Filter compatible with?
The EasyOne Filter FT is compatible with the FlowTube for EasyOne Air and the EasyOne Filter SP is compatible with the Spirette for Easy on-PC.
Can I reuse the EasyOne Filter?
No, the ndd EasyOne Filter is a single-patient use product.
How do you attach the EasyOne Filter FT?
Leave the wrapper of the ndd FlowTube wrapped around the mouthpiece (see image) to insert the FlowTube into your EasyOne Air. Then, with the wrapper still in place, attach the EasyOne Filter FT to the FlowTube. Ensure that the FlowTube and the EasyOne Filter FTare fully inserted. The EasyOne Filter FT is to be used only with the EasyOne Air. You can watch the instructional video here.
How do you attach the EasyOne Filter SP?
Leave the wrapper of the ndd Spirette wrapped around the mouthpiece (see image) to insert the Spirette into your Easy on-PC. Then, with the wrapper still in place, attach the EasyOne Filter SP to the Spirette. Ensure that the Spirette and the EasyOne Filter SPare fully inserted. The EasyOne Filter SP is to be used only with the Easy on-PC. You can watch the instructional video here.
Is the EasyOne Filter compatible with other PFT devices?
No, the EasyOne Filter is compatible with the ndd EasyOne Air and Easy on-PC spirometers.
Which software is compatible with the EasyOne Filter?
You can find the compatible software here. Please note that when using the ndd EasyOne Filter, you must set the use of a filter as default for performing tests and calibration checks. You must also confirm the use of a filter before every test and calibration check. The compatible firmware/software is optimally tailored for use with the EasyOne Filter.
Why is the EasyOne Filter placed at the end of the ndd mouthpiece?
The ndd EasyOne Filter is placed at the end of the breathing mouthpiece to minimize resistance and dead space in order to ensure optimal spirometry accuracy.
Do I need a filter to avoid cross-contamination?
ndd breathing mouthpieces (Spirette and FlowTube) are designed to prioritize hygiene and the safe reuse of ndd devices by avoiding cross-contamination among patients. The EasyOne Filter helps to keep the ambient environment clean for technicians and other patients (transmission from patient to patient by sharing a device).
Can I reuse the DLCO Barriettes?
ndd’s DLCO Barriettes are single-patient use to prevent cross-contamination between patients.
Can I wash/disinfect the DLCO Barriettes?
The DLCO Barriettes are single-patient use disposables and are not designed to endure washing or disinfection cycles. Washing/disinfection of the Barriette may damage sensitive parts, which compromise the test results and break the hygiene concept of the EasyOne Pro / LAB systems, which is designed to reduce cleaning to an absolute minimum.
Can I reuse the FRC Barriettes?
ndd’s FRC Barriettes are single-patient use to prevent cross-contamination between patients.
Can I wash/disinfect the FRC Barriettes?
The FRC Barriettes are single-patient use disposables and are not designed to endure washing or disinfection cycles. Washing/disinfection of the FRC Barriette may damage sensitive parts, which compromise the test results and break the hygiene concept of the EasyOne Pro LAB system, which is designed to reduce cleaning to an absolute minimum.
Who can I contact for the installation of the replacement components?
- Support USA and Canada: +1 877 904 0090 or [email protected]
- Support international: Please contact your local distribution partner or contact support at [email protected].
Where can I buy the annual replacement kit?
The annual replacement parts kit is available to purchase from your authorized ndd dealer or the ndd service department.
- North America - [email protected]
- International - [email protected]
How do I replace the affected parts on the EasyOne Pro/LAB?
You can find detailed instructions on how to install the annual replacement kit in the EasyOne Pro/LAB manual, chapter 10.2.
How to connect a filter to the EasyOne Pro/LAB
To add a filter (2) to the EasyOne Pro, insert the (1) Spirette FA Pro/LAB into the EasyOne Pro handle. Then attach the filter to the Spirette FA Pro/LAB, as shown in the diagram below. If you have questions about how to connect or use ndd filters, please contact ndd customer support in North America at [email protected] and internationally at [email protected].
Is one ndd device better than the others for integrating with an EMR?
All current generation ndd devices, EasyOne Air, Easy on-PC and EasyOne Pro/LAB V5, are equally capable of integrating with your EMR.
Which predicted or normal values are supported?
You can find the product specification on the respective product pages. The specification contains a list of all supported normal values.
To get more detailed information about the supported parameters, age range, ethnicities and height range of each supported predicted set, please click here.
How do you derive DLadj (DLCO adjustment)?
The DLCO value can be adjusted for hemoglobin, altitude and the COHb concentration and CO back pressure.
Click here to find more information about the formulas used to derive DLadj.
How can I perform Phase-III Slope Analysis including Scond and Sacin?
Our research software WBreath can be used to perform a slope analysis. Please click here to get more information on this topic.
What is BTPS and how is it used?
BTPS Correction is used to convert flow and volume measured at ambient conditions to the conditions within the lungs. Ambient conditions are called ATP (ambient temperature, pressure); the conditions within the lungs are called BTPS (body temperature, pressure, water vapor saturated).
Click here for more information.
Can the EasyOne Pro/LAB be connected to my network for backup and data sharing?
Yes. Connecting the device to your network allows several additional benefits.
o Take advantage of your network data backup processes
o Print directly to your network printers
o Save reports electronically (such as PDF) directly to a network folder
o Connect with your EMR system
o Take advantage of a more powerful SQL Server database engine (click herefor more detailled instructions)
o Connect multiple devices to a single, shared database
o Get access to the device database from your PC using our free EasyOne Connect PC software application
What do I do when the EasyOne displays Self-Test Error #49?
This error is usually a communication error shown while printing. It means something wasn’t quite ready. Typically, it is best to clear the error by hitting 1 then 3 then 5 on the keypad and to try again. Most Self-Test errors can be cleared and investigated with the code 1-3-5.
Do I need any special calibration equipment for the EasyOne Pro/LAB?
All EasyOne products are designed to require no calibration and minimal maintenance. The device is designed to remain in calibration throughout its lifetime. No calibration procedures are required prior to testing. Our TrueFlow ultrasonic technology assures accurate volume and flow measurements every time. And our unique automated TrueCheck process assures that all gas measurements are accurate for each test. You may choose to use the optional 3-liter calibration syringe to verify volume and flow accuracy, as recommended by ATS/ERS.
How long does it take to test a patient with the EasyOne Pro/LAB?
A PFT session including spirometry and DLCO generally takes less than 20 minutes.
What are my options for printing results from the EasyOne Pro/LAB?
The EasyOne Pro/LAB is compatible with virtually all PC-style USB printers, without the need for external driver installation. The printer can be connected directly to a USB port on the rear of the device. We can sell you a printer with the device, or you can supply your own.
You can also connect the device to your network where it will automatically find any connected, compatible printers avoiding the need for a dedicated printer for your PFTs.
What consumables are required for the EasyOne Pro/LAB?
Spirette: Each test performed requires the use of a spirette. This is a single-patient-use mouthpiece which ensures that no contamination can reach the internal flow path of the device. This means that no cleaning is required between patients, and no calibration, ever. Simply toss the spirette after each test session.
Barriette: For a DLCO test, in addition to the spirette, you will need to use a barriette. This protects the valve and hose system from contamination, eliminating the need for cleaning between patients.
FRC barriette: This is similar to the DLCO barriette, but used only when performing a multi-breath washout test.
Gasses: The DLCO test requires a standard medical grade DLCO gas mixture consisting of 0.3% Carbon Monoxide, 10% Helium, 21% Oxygen, remainder Nitrogen. The multi-breath washout test requires 100% Oxygen. These gasses are readily available from your local medical gas supplier in various tank sizes. We will assist you in selecting the appropriate tank regulators required for connection to the device.
How much space will an EasyOne Pro/LAB require in my office?
The device itself is self-contained and measures only 270 x 335 x 270 mm (10.6 x 13.2 x 10.6 inches) (h x w x d). No additional PC, monitor, keyboard or control unit is required. This allows it to easily fit on a counter. You will also need to allow for storage of the gas tank(s) which come in a variety of sizes, and can usually fit comfortably in a corner, or under the counter.
What are the maintenance requirements for the EasyOne Pro/LAB?
The EasyOne Pro/LAB is designed to require minimal maintenance. The annual replacement of four external components is ALL that is required to keep the system running smoothly. These components are available as a convenient kit. Installation is done in minutes and requires no special tools.
How do I fix a report with missing information, such as data or curves?
If you are missing parameter data or a report seems incomplete, it might be due to your printer’s ink supplies. Try setting the spirometer to HP BW in the Configuration and Report Settings. If the color ink was causing the problem, this should solve it. If it was the black ink, you will get a completely blank page.
Why doesn't the EasyOne recognize my printer?
The EasyOne only works with a limited set of printers because it uses specific, aging Print Command Languages. Please check to see if your printer is on the Printer Compatibility List. If your printer is listed but the spirometer still won’t work, verify that the printer is not in error mode and check all points of connection with the EasyOne.
How can I improve my connection from my EasyOne to my computer or printer?
There are a few points that can be checked and improved. The EasyOne uses two AA batteries and, when these get low, communication may falter. Fresh batteries are best. Also, the 9-pin contacts on the bottom of the EasyOne and Cradle may oxidize. Polish these with an alcohol swab to clean them. Finally, the USB ports may be damaged. Check the cradle and printer or computer for signs of wear and try a new USB cord. The EasyOne uses a common type A/B USB cord.
How do I create a PDF from an EasyOne?
You will need to use our software. You can download EasyWare 2013, which was created for the EasyOne, and use a PDF writer like CutePDF to activate PDF options, or you can use EasyConnect and create a PDF through the Report menu on a test synchronized to that program.
Where can I download the software for Easy on-PC?
The Easy on-PC software, EasyOne Connect, can be downloaded free of charge directly from our website. Click here for the download.
Can the software be downloaded onto multiple devices?
Yes, the EasyOne Connect software can be downloaded onto as many laptop, PC or tablet devices as desired. There are no license requirements.
Is a laptop, PC or tablet provided with the system?
No, a laptop, PC or tablet must be purchased separately. The device specifications can be found in the Requirements PC/Laptop section under Specifications on the Easy on-PC page.
What are the minimum computer requirements?
Please consult Section 1.11 in the manual here for the latest computer requirements. Note that for the Easy on-PC latest version, V02.02.00.14 or greater, the following operating systems are no longer supported: Windows XP SP3 and Windows Vista.
What are the tablet requirements?
The general requirements for notebooks and tablets the following:
- USB interface
- Windows operating system (32 or 64 bit)
- Hard disk capacity of 1 GB installation and up to 4 GB of data
- RAM 2 GB
The embedded versions of Windows are no longer compatible.
What incentive screens are available in the EasyOne Connect software?
The EasyOne Connect software for the Easy on-PC offers a variety of animated screens for children as well as adults. These incentive screens, in addition to the real-time curves, encourage the patients to help them achieve high quality spirometry results. Here are some examples of the pediatric incentive screens available:
How do I backup my patient data?
Data can safely be exported by using the “Export Data” feature or “Backup” feature within the Storage tab in the configuration.
Where can I purchase the Easy on-PC?
All our products can be purchased through our authorized distribution partners. For US customers, please contact us to receive more information on finding your local dealer. International customers please click here for a list of dealers in your country.
Where can I purchase the EasyOne Air spirometer?
All our products can be purchased through our authorized distribution partners. Please contact us to receive more information on finding your local dealer.
What are my options for printing results from the EasyOne Air?
A compatible printer can be connected directly to the cradle provided with the device. Please consult our Printer Compatibility List including thermal printer options.
You can also use our free companion PC software, EasyOne Connect. The device is connected to the PC via the USB cradle provided. Data from the spirometer is synchronized with the PC database, allowing you to print to any printer connected to that PC or network. EasyOne Connect also allows you to view, trend and create PDF reports.
It is also possible to send pdf reports directly to a connected PC via file exchange.
What consumables are required for the EasyOne Air spirometer?
The EasyOne Air uses the patented ndd Flow Tube, a single-patient-use mouthpiece which ensures that no contamination can reach the internal flow path of the device. This means that no cleaning is required between patients, and no calibration, ever. Simply toss the Flow Tube after each test session.
What are the options and benefits of connecting the device to my PC?
EasyOne Connect is the free companion PC software for the EasyOne Air. It can be downloaded directly from our web site. Here are a few of the features and benefits of using EasyOne Connect:
- Long-term storage of test data
- Ability to enter patient demographics from the PC
- Connectivity with your EMR system
- Ability to over-read and manipulate data on the PC
- Export of data in many different formats, including the ability to create PDF reports
- Bluetooth allows wireless viewing of real-time curves on PC display, or use of real-time animated/pediatric incentives
- View and print trend graphs
- Create custom test report templates
How many tests can be saved in the device's memory?
The on-board memory for the EasyOne Air spirometer can store approximately 10,000 tests. For long-term storage the data can be synchronized to the EasyOne Connect PC software database.
How long does the battery last?
The EasyOne Air spirometer uses a rechargeable lithium-ion battery. An empty battery can be fully charged in about 5 hours. A fully-charged battery can support the performance of approximately 100 spirometry test sessions. While the battery life is highly dependent on the intensity of use, ndd generally recommends that the battery be replaced every 3 years to ensure the best user experience.
Do I need to calibrate the Easy on-PC spirometer?
No. All EasyOne products are designed to not require calibration. ndd’s patented TrueFlow technology is the only technology proven to remain stable over its lifetime. A number of independent papers have been published that confirm this long-term stability.
For organizations like NIOSH/OSHA or Social Security/Disability, where calibration checks are required, ndd offers a 3-Liter calibration syringe. A calibration check (cal-check) is not to be confused with calibration. A cal-check simply validates that the device is within calibration limits. Unlike calibration, a cal-check does not adjust the calibration values.
Do I need to calibrate the EasyOne Air spirometer?
No. All EasyOne products are designed to not require calibration. ndd’s patented TrueFlow technology is the only technology proven to remain stable over its lifetime. A number of independent papers have been published that confirm this long-term stability.
For organizations like NIOSH/OSHA or Social Security/Disability, where calibration checks are required, ndd offers a 3-Liter calibration syringe. A calibration check (cal-check) is not to be confused with calibration. A cal-check simply validates that the device is within calibration limits. Unlike calibration, a cal-check does not adjust the calibration values.
The Spirette has no filter – is it still safe and hygienic?
The Spirette is a single-use item. By changing the Spirette between patients no contamination from exhaled breath or mucus can be transferred from one patient to the next – risk of cross-contamination is eliminated. Find scientific proof that EasyOne devices with Spirettes offer an absolutely hygienic and reliable solution here.