How to troubleshoot a "baseline setting failed" on the Easy on-PC
Each time a test is started, the baseline is set. The software will prompt you to block the Spirette for this step so there is no airflow. Passing the baseline setting is required before the test can start. If the baseline fails, there may be an error stating:
“baseline setting failed” “Check Spirette insertion” “Device initialization failed”
Here are a few steps to try when the baseline setting error occurs.
- First, ensure the Spirette is blocked and fully inserted.
- Open the Spirette wrapper halfway from the bottom, leaving the top part wrapped.
- Insert the Spirette fully align the arrows.
- Push the Spirette in until there are no gaps.
- Avoid any airflow, including vents, fans, or windows.
- The end of the Spirette can also be blocked by a hand.
- If the error still occurs, try changing the Spirette out with a new one.
If the error still occurs after changing the Spirette, try to reset the amplitude.
Resetting the amplitude on the device may resolve the baseline setting errors.
To reset the amplitude, follow these steps:
- Start a test and attempt to set the baseline.
- When the baseline setting fail error appears, remove the Spirette and reinsert it at a 90° rotation. Intentionally incorrect.
- Click Retry. There will be another error.
- Insert the Spirette correctly again and restart the test to check if that resolved the error.
These steps may need to be attempted a few times.
Learn more by watching the video below.