How to update the EasyOne Air firmware via EasyOne Connect software or exchange drive
This instruction will guide you through the options to update the firmware on your EasyOne Air device. Prepare your device to follow along with the instructions.
There are mainly three ways:
- via the EasyOne Connect software
- via the Exchange Drive
- via an SD card
This instruction will guide you step by step through the procedure of option 1. and 2. We will handle the SD card update (option 3) in a separate FAQ.
Software updating via EasyOne Connect is the preferred updating method. If you’re using the device in combination with multiple EasyOne Connect PCs, it may be required that also the other PCs need to be updated. Please refer to the version history for software compatibility, which is available on the ndd website.
- To start the procedure, download the latest EasyOne Connect software from the ndd website and run the installer.
- Connect the EasyOne Air USB cradle to the PC.
- Start the EasyOne Connect software, turn on the EasyOne Air and place it into the USB cradle
- You will see a message indicating a software mismatch and an option to update the device. Choose yes.
- The firmware is now prepared for the update and shortly you will see a progress bar indicating the status.
- Leave the device connected until the update process is completed.
Let’s continue with the update via the Exchange drive. (Option 2) If you are not using the device in combination with the EasyOne Connect software, you will need to go through this procedure.
- To start the procedure, download the latest EasyOne Air firmware from the ndd website.
- Connect the EasyOne Air to the PC via the cradle.
- Turn it ON and the device will appear on your PC as a drive.
- Open it and you will see the Exchange drive.
- Copy the downloaded firmware file to it.
- Now that the firmware is stored on the device, we can simply perform the update from the device menu.
- To start the update, take the EasyOne Air off the cradle and go to Tools > Update.
- The device invites you to install the downloaded firmware file.
- Click OK
- If requested, enter the user password.
- Wait a few minutes for the update to complete. Do not turn off the device until the update has finished.
- Once the update is complete, choose OK to shut down the device.
Learn more by watching the video below.
For more information see the AppNote.