We want to inform you about an issue (Error 1027) that recently affected EasyOne Connect. Our team at ndd has been working diligently to address the problem, and we’re pleased to share that a quick solution is now available!
All products include EasyOne Connect, the integrated software platform that works on a standalone or server database for all ndd devices and provides advanced PFT software functionality, including customized provocation protocols, QC grading, result interpretation, and external PFT import. Get maximum efficiency in installation, data management, and EMR integration by standardizing on our integrated software platform.
Advanced PFT Lab Software Functionality
EasyOne Connect offers full PFT software functionality, including pediatric incentives, QC grading and result interpretation, XML export, custom provocation protocols, and advanced commenter functionality.
Proven Bi-directional Integration with Top EMR/EHR Systems
Improve your workflow with easy transmission of patient information and return results automatically into your EMR.
Superior Cybersecurity
Protect your patient information. Patient data is protected at rest and in transit.
Centralized PFT Review
EasyOne Connect software can be installed on multiple PCs and patient data can be accessed and reviewed centrally.
Our academic activities related to trainings and continuous learning for the specialists that take care of the respiratory health in our region, are supported by new technologies. Our experience with ndd devices has been very positive because they adapt to our necessities, they are always updated regarding new standardization and technological advances.
Connected Workflow
Streamline your workflow using our EasyOne Connect software. Minimize errors associated with data entry while saving time to deliver the best care to your patient.
Automatically send discrete data and pdf reports directly into a patient’s chart
Common coding sets supported including CPT and LOINC codes
Open and interoperable data platform based on standards HL7 and GDT and modern technologies
Data Centralization with EasyOne Connect
EasyOne Connect software integrates all of your ndd devices and offers central data and user management. The software works with a variety of database options to facilitate common tasks such as data storage, data centralization, and accessing data remotely. Features include:
Microsoft SQL Server for central database storage
Encrypted SQLite File for local database storage
Compatible with Azure cloud server database solutions
Supports Active Directory integration for centralized user management
With our simple but smart pediatric incentives children quickly understand what to do. This shortens your testing time and helps you achieve good quality spirometry results – and the children have fun doing the test.
Birthday Cake incentive for FVC
Elephant incentive for FVC & FVL
Custom Provocation Protocols
Customize available standard provocation protocols for your needs or create your own. You can easily install the customized provocation protocol on your ndd devices.
Important: Software is specific to your device version. Please verify before updating. Serial number range (Pro >500200, LAB 60xxxx)
EasyOne Pro LAB V4 Updater V03.08.00.11.zip
Please do not unpack the ZIP file. Only recommended when updating from software version 3.1 and older. To check your installed version go to: Utilities-Configuration-About.
ndd offers a file-based integration utilizing an SFTP or network-based location for file communication with an EHR vendor. HL7 is the standard data structure that ndd utilizes but can support other data formats as well. The use of other interface engines can be utilized to complete an integration project.
What is the process for integrating your software with our existing systems?
The first step for an integration project is to complete the EMR integration request form here: https://nddmed.com/f/emr. An integration specialist will then reach out to you with the next steps.
How long does the integration process typically take?
Duration depends on the IT team of the facility. The ndd side of the integration process can be completed within a few hours for standard integrations. EasyOne Connect software is simply configured to point to the SFTP or network-based location where files are being placed.
How does ndd ensure that data is securely transferred during integration?
EasyOne Connect software utilizes AES 256 encryption. SFTP has its own security protocols built into it. If a network-based location is utilized, it will follow the protocols of the facility.
Can patient data and test results be accessed across multiple laptops and desktops within a clinic?
Yes, EasyOne Connect offers an optional centralized patient database feature, enabling seamless access to patient orders and results across all instances of the software, irrespective of physical location. Customers can leverage their on-premise SQL servers or MS Azure environments to ensure data accessibility and consistency.
Does ndd offer user management within the software?
EasyOne Connect provides flexible options for managing users and their access. User accounts can be created and managed directly within EasyOne Connect for simple permission control. For more advanced management, the software supports integration with Active Directory for using your existing directory service accounts, groups, and permissions. EasyOne Connect also supports optional single sign-on (SSO) capability. If you would like to review the Active Directory Application Note, please contact [email protected].
Can ndd provide examples of successful integration with other clients?
ndd has integrated with all major vendors and can provide examples of successful integrations with various healthcare providers and organizations. You can contact our integration department via email at [email protected] for more information.
How does ndd handle updates and maintenance to the integration?
ndd does not handle the maintenance and upgrades as the software is installed locally on the client’s machine. We do, however, offer a silent installer package that our support team can assist you with. This silent installer can be executed via a script through active directory commands depending on your facility. It is the responsibility of the facility to implement any future updates. There is no licensing fee associated with the software and/or the updates.
Are there any additional costs associated with integration?
ndd does not charge for standard integration. In the event custom development is needed, ndd will provide a statement of work before a project begins. Almost all EHR vendors will charge a fee that the client is responsible for.
The result HL7 message will consist of a combination of discrete results and an embedded base64 PDF attachment for the PFT report. If you prefer, we also offer the option of including a reference link instead of the embedded PDF.
What kind of support does ndd offer during and after the integration process?
You can schedule a meeting with an integration engineer from 8 a.m. to 5 p.m. ET Monday through Friday. ndd can accommodate meetings outside of that timeframe if planned accordingly. The integration team can be reached via email at [email protected]. The support team can also be reached via email at [email protected] or by phone at (978) 470-0923.
How to change or update the Predicted Reference and Interpretation setting in EasyOne Connect
The selected predicted reference and interpretation can be changed in Utilities > Configuration >Test tab > Predicted tab.
Refer to the Predicted Reference application note for more information on each of the options.
The interpretation can be changed in the same location under ‘System Interpretation’.
Previous tests can be updated with the ‘Update Test’ button.
Enter your user ID and press Login. Click OK to confirm the changes and then Yes to start the update. The update time varies and may take several minutes depending on database size.
How to create a new patient database in EasyOne Connect
A new database can be created in Utilities > Configuration > General tab > Storage tab, click New, Select File Based, click New Name the file, click Save.
Setting a password is optional. This password is needed to open the database and cannot be recovered. Make sure to remember the password, otherwise the data cannot be accessed.
Click OK, Click save.
The software will refresh and the new database will be loaded.
The log file can be exported from EasyOne Connect in Utilities > Export Data > select Logging Information > click Export.
Some errors prevent the software from opening, so another way to retrieve the log file is by navigating to the path C:\ProgramData\ndd\EasyOne Connect\Log.
There you should find the Files EWPro.log and EWPro_bak.log
How to export the XML database from EasyOne Connect and convert it to a CSV file
The EasyOne Connect Patient Data can be exported as an XML file and converted to a CSV file. First locate the EasyOne Connect Data Export application note found on our website.
Click on the link in the app note to download the zip file, which contains a library of required files needed for the conversion.
Extract the files from the ZIP folder.
In Easy One Connect export the XML file of the database. Go to: Utilities > export XML.
Save the XML file in the XML input folder in the conversion file library.
This will export the entire database. Single tests can also be exported as an XML file in the patient history.
The Conversion File library contains several conversion options that include different parameters.
Double click on a bat file to run the conversion. This will convert any files in the XML input folder.
Press any key to close out of the conversion window.
The converted CSV file is found in the CSV output folder.
A database can be imported into the currently selected database in Utilities Configuration, the General tab, the Storage tab, click Import, Select File Based.
Click select. Select the database file to be opened.
Click Open. Click OK.
When the import is complete, click Save.
The chosen database will be merged with the currently selected database.
How to locate the currently selected database in EasyOne Connect
In EasyOne Connect, go to: Utilities > Configuration > General (tab) > Storage (tab) and there it is listed under database name. Default location on the PC:
How to rename the options database in EasyOne Connect (reset EOC configuration)
The EasyOne Connect software has an Options database, which is a file that contains all the settings and utilities. Replacing this file may resolve errors with EasyOne Connect.
Please note, following these steps, we’ll revert the software to default settings and remove EMR setups.
Navigate to C:\ProgramData\ndd\EasyOne Connect\
Hint: The ‘program data’ folder is a hidden folder
Rename the EasyOne Connect options.mdb file.
Once the file is renamed, reload the software to force the file to automatically regenerate.
How to setup or enable the User Handling to require EasyOne Connect software logins and to define user permission levels
User handling can be enabled to require software logins and to define user permission levels. Users can be set up in Utilities > Configuration > General tab > User Handling tab.
Enter the admin password to access the settings.
Click on the Local Users tab to create users and edit permissions.
Select ‘Add’ and enter the information to create a user.
At least one user needs to be set up in the admin user group. User groups have different permission levels.
Click ‘Permissions’ to add user groups and to view or change the permissions for each user group.
Click on the ‘General Settings’ tab to enable user management and
Click Save.
This will prompt the software to restart and require a user to log in. The bottom left shows the user logged in and provides a log off option.
There is also an option to integrate with your Active Directory. Contact your IT department an refer to the application note on our website For more information.
How to troubleshoot Bluetooth connection issues with my EasyOne Air device
Any Bluetooth connection issues with the EasyOne Air device will prevent the device from connecting consistently with the EasyOne Connect software. This often occurs when the EasyOne Air device is paired to multiple nearby computers. Here a few steps to try and resolve:
Restart the PC and EasyOne Air
Check the PC for Windows updates
Ensure the EasyOne Air is within 10 meters of the PC
Another troubleshooting step is to delete all the Bluetooth connections from the EasyOne Air device. To do this go to:
Tools > Settings > Bluetooth
Scroll to the bottom of the page to BT Connections
Press and hold ‘long click to delete all..’
Enter the admin password
Click yes to confirm deleting the connections.
Return to the main menu.
Another step is to remove the device from the list of paired Bluetooth devices on the PC and re-add it.
Follow along with the video to remove and re-add the device.
