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How can I improve my connection from my EasyOne to my computer or printer?

There are a few points that can be checked and improved. The EasyOne uses two AA batteries and, when these get low, communication may falter. Fresh batteries are best. Also, the 9-pin contacts on the bottom of the EasyOne and Cradle may oxidize. Polish these with an alcohol swab to clean them. Finally, the USB ports may be damaged. Check the cradle and printer or computer for signs of wear and try a new USB cord. The EasyOne uses a common type A/B USB cord.

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